Help centre

Use the search page, enter your suburb or tap 'Use my current location', pick a radius (500m to 50km) and filter by category. Results show distance from you.

Yes — browsing, searching and sending enquiries is completely free for learners and parents.

Coaches submit qualifications, WWCC and insurance details. Our admin team reviews evidence before verification badges appear. Badges are never self-claimed.

A Working With Children Check — a state-based screening requirement for people working with minors in Australia. Categories involving children highlight coaches with verified WWCC.

Open their profile and use the enquiry form. Your message is delivered to the coach by email (and SMS if they've enabled it) and appears in both of your Coach+ inboxes.

Yes — coaches can request new categories during registration or from their portal. Our team reviews and publishes approved categories.

Coaches set their own prices and arrange payment directly with learners, unless online booking with payment is enabled. Coach+ subscription plans are billed in AUD with GST tax invoices.

Use the 'Report this listing' link on any profile, or the Safety page. Serious concerns are reviewed by our moderation team as a priority.